Getting support
If you require support while using SDL Archive Manager, you can turn to online resources or customer support for help. Get help on the SDL Tridion World Web site, or log a Customer Support ticket.
About this task
The online resources provide you with support while using SDL. If the online help resources do not provide a solution to your problem, submit a ticket on the SDL Support Portal or email SDL Customer Support:
- SDL Support Portal
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The primary and quickest point of contact to get support is to submit a service support ticket on the SDL Support Portal.
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For non-urgent issues, contact SDL Customer Support using one of the following e-mail addresses for your region:
Region E-mail address Europe, Middle East, Africa support.emea@sdl.comUnited States support.us@sdl.comAsia Pacific support.apac@sdl.com
To submit a service support ticket, do the following: