Troubleshooting
The following describes a typical problem that may be encountered when configuring tool boxes.
Example: A user cannot modify a property sheet of an object in a Project.
- Check that the modify properties tool is specified in the current Role tool box or in Base Tools (for all users) for that object.
- If the modify properties tool for the object is specified in the User Toolbox, the user does not have access to the tool when working in a project—when it is in the User Toolbox the user has access to it only when their desktop is the selected object. The tool must be in the current Role toolbox (for example, writer or reviewer depending on the role in the workflow) or in Base Tools (for all users) for it to be accessible to the user when working in a project.