Installing the Service Pack on the Contenta application server

Follow these instructions to install the service pack on a Contenta application server running Microsoft Windows.

Before you begin

Be sure that all Contenta-related services and applications are stopped before beginning the installation. To manually stop the Contenta server and the Solr and Crawler services (if applicable), navigate to Control Panel > Administrator Tools > Services and stop the following services in the following order.
  1. XyEnterprise Solr Server
  2. XyEnterprise Search Crawler
  3. XyEnterprise Contenta Server

Procedure

  1. Log on to the Contenta application server as the Administrator user or a user with administrator privileges.
  2. Back up the existing SDL Contenta installation.
  3. Mount the installation ISO file.
    To mount an ISO file, you can use Windows to extract the ISO to the file system or use a third‐party tool to mount the ISO as a disk.
  4. In the Windows folder, double-click install.exe.
    A pre-installer screen appears.
  5. Complete each screen of the installation program.
    The installation program displays a message when the installation is complete.

What to do next

Rebooting the computer after installing the service pack is recommended. If you choose to reboot the computer later, be sure to restart the portal process (PcmPortal).