Troubleshooting

This section contains information about troubleshooting your SmartTarget installation.

Query Server could not start on port 1099
Problem: If you install Fredhopper on the same machine as Content Delivery, you may get the following error in your qserver.log:
2014-04-02 13:29:09,917 ERROR [NamingService] Could not start on port 1099
The problem may be due the Cache Channel Service which runs by default on 1099 (the same as the Query Server). As using SmartTarget will require you to publish more Dynamic Component Presentations, it is recommended to use Content Delivery caching.
Solution: Change the port on which either the Query Server or Cache Channel Service is running.
Port conflicts
The ports on which your Application Server are running may conflict with ports required by Fredhopper. To modify the ports Fredhopper uses, refer to the Fredhopper Learning Center.
Query Server
Restart the Query Server nightly.