Configuring confirmation e-mails

In the <PresentationSide> section of the configuration file OutboundEmail.xml, add <ConfirmationEmail> elements to specify the e-mails sent to subscribers when they confirm, subscribe, change their profile, or unsubscribe from a Mailing.

About this task

When a user confirms, subscribes, changes their profile, or unsubscribes via the Web site, the Web page they submit contains the Content Manager TCM:URI of the Page which is used in the e-mail to notify the user. Outbound E-mail checks the <ConfirmationEmail> sections and identifies the appropriate configuration using the TCM:URI specified in the page attribute. If the TCM:URI is not found, Outbound E-mail detects the type of the submitted Web page and uses the defaults in the <ConfirmationEmailDefaults> section.

Procedure

  1. Open OutboundEmail.xml located by default in the config subdirectory of your Content Manager root location in a plain-text editor or XML editor.
  2. Locate the <ConfirmationEmails> section, for example:
    
    <PresentationSide>
      ...
      <PublicationTargetUri>tcm:0-4-65537</PublicationTargetUri>
      <ConfirmationEmails>
    			<ConfirmationEmail page="tcm:11-227-64">
    				<Subject>Please confirm your subscription</Subject>
    				<SenderName>Sender</SenderName>
    				<SenderAddress>sender@localhost</SenderAddress>
    				<ReplyAddress>sender@localhost</ReplyAddress>
    				<RequireAllFields>false</RequireAllFields>
    			</ConfirmationEmail>
        </ConfirmationEmails>
      </PresentationSide>
    
  3. In a <ConfirmationEmail> section, specify a page attribute whose value is the TCM:URI of the E-mail Page used in the e-mail response.

    Specify the following settings (if one or more elements are unspecified, the defaults are used in the <ConfirmationEmailDefaults> section):

    ElementDescription
    SubjectThe subject title of the e-mail message sent when the user has confirmed, subscribed, changed their profile, or unsubscribed from a Mailing.
    SenderNameThe name of the sender as you want it to appear in the confirmation e-mail message.
    SenderAddressThe e-mail address of the sender as you want it to appear in the confirmation e-mail message.
    ReplyAddressThe reply-to e-mail address as you want it to appear in the confirmation e-mail message.
    RequireAllFieldsSet to true to if you want the e-mail to be sent only if all Merge Fields can be resolved.
  4. Specify the <PublicationTargetUri> setting:
    <PublicationTargetUri>tcm:0-4-65537</PublicationTargetUri>   
    ElementDescription
    PublicationTargetUriThe Publication Target used to render confirmation e-mail messages.
  5. Save and close OutboundEmail.xml.