Configuring tracking

The OutboundEmail.xml is the configuration file for Outbound E-mail and Audience Manager on the Content Manager Server. In the <TrackingCollectionInterval> setting you can specify the period of time, in seconds, the Collect Tracking Data service waits before checking to see if there is new tracking data on the presentation side.

Procedure

  1. Open OutboundEmail.xml located by default in the config subdirectory of your Content Manager root location in a plain-text editor or XML editor.
  2. In the <PresentationSide> section, specify the <TrackingCollectionInterval> setting:
    <TrackingCollectionInterval>60</TrackingCollectionInterval>    
  3. Save and close OutboundEmail.xml.