Exporting Contacts from statistics
You can export Contacts from statistics to a CSV file.
Before you begin
- To export Contacts from statistics, you need Mailing Execution or Mailing Management rights and Read permissions for the Outbound E-mail Folder.
About this task
You can export Contacts, to whom a selected Mailing status applies, and include:
- all recipients in all Distribution Lists in the Mailing
- all recipients, or a selection of recipients, in a single Distribution List in the Mailing
Procedure
- Open Mailing Statistics—for more information, refer to Viewing Mailing statistics.
- Select a Mailing response status, for example:
- Select Read (confirmed) to export recipients who have opened the e-mail but not yet clicked the links.
- Select Action taken to export recipients who have opened the e-mail and clicked one or more of the links.
- Select a specific link clicked in the Details tab to export recipients who have opened the e-mail and clicked this link.
- When you have selected a Mailing response status, do one of the following:
- Click Export Contacts to export all the recipients to whom the selected Mailing status applies (for all Distribution Lists in the Mailing).
- Select one Distribution List and click View Contacts to further refine the list of recipients who you want to export (and to whom the selected Mailing status applies)—see step 4.
- Click Export Contacts to export all the recipients to whom the selected Mailing status applies (for all Distribution Lists in the Mailing).
- When you select a Distribution List and click View Contacts, the Distribution List details shows the Contacts in this Distribution List to whom the selected Mailing status applies:
- Define search criteria and click Search—for more information, see Searching Contacts
- Click the Export Contacts—for more information, see Exporting Contacts.