Resending a Translation Job (on send error)

Errors can occur during the sending and retrieving of a Translation Job to or from the translation management system. You can resend a Translation Job as a result of an error occurring while sending the Translation Job to the translation management system, or simply to restart a translation cycle.

Before you begin

To resend a Translation Job you must have Translation Management rights and one other Content Manager right to a Publication that is a target for the translated content.

About this task

When errors occur during the Sending for Translation state—while the Translation Job is being processed for transferral to the translation management system—Translation Manager sets the state of the Translation Job to Error sending.

You can also resend Translation Jobs that are in the following states:

  • Sending for Translation
  • In Translation
  • Retry retrieving
  • Completed

Procedure

  1. In the Content Manager, select the Translation Jobs node in Shortcuts.
  2. If the state of the Translation Job is set to Error sending:
    1. Select a Translation Job from the list and choose Open from the context menu.
    2. Click the Error tab. Details are displayed in the Error Details section.
    3. Fix the errors, for example:
      • Content Manager items does not exist
      • Folder is empty
      • Network connection error
  3. In the Translation Jobs Queue, select a Translation Job and choose Retry sending from the context menu:
  4. Click Yes to confirm you want to resend:

Results

You have resent the Translation Job. The Translation Job is now in the Ready for Translation state awaiting transferral to the translation management system.

What to do next

You can track the progress of the Translation Job in the Translation Progress tab of the Translation Job.