Troubleshooting: Opening an item containing non-alphanumeric characters
This troubleshooting section explains how to open items in WebDAV that have certain non-alphanumeric characters in the filename.
- Problem description
-
You cannot browse to or open items using WebDAV if the name of the item contains one of the following characters:
< & > # % * : | ~ + - Diagnosis
- This problem is inherent to the way in which different Windows platforms and applications handle these characters.
- Solution
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There are several solutions to this problem:
If the characters that cause problems are among the following:
* : % &then you can fix this problem manually as described in Microsoft Knowledge Base article 826437 (find this article on the Microsoft support Web site at the URL http://support.microsoft.com/kb/826437/en-us/.If the characters that cause problems are other, you can do the following:
- Use the Content Manager Explorer to interact with these items.
- Rename the items in Content Manager Explorer to a name that contains only supported characters, then access those items using WebDAV.