Viewing Contact e-mails
For each Contact, Outbound E-mail tracks which e-mail messages the Contact receives, whether the Contact opens such e-mail, and which links within the message the Contact clicks. Outbound E-mail enables you to view these statistics for a specific Contact.
Before you begin
To view Contact statistics you need Contact Management rights and Read permissions for the Address Book.
To enable the preview of a sent e-mail, you need to have selected the Archive personalized e-mail check box in your Mailing.