Log Files
Information in the log files is valuable to you and the Content Manager support team when investigating and troubleshooting issues.
- Using log files
To use a log file most effectively, it is important that the log file only contains the information or steps necessary to reproduce the problem. - Server Logs
Content Manager relies on third party software products such as Microsoft Server, Microsoft SQLServer, Oracle RDBMs, Java Runtime Environment, DITA-OpenToolkit, AntennaHouse XSLFormatter, and so on, which generate log files that are stored on the server. - Desktop Client Logs
Logs are produced for the Publication Manager, Condition Manager, Authoring Bridge, and Launcher and are stored in a log directory on the local client system. - Logging Configuration
- Event Log content
The Event Log contains detailed information about all background processes. For example, it contains information about each step of the output generation, and contains warning and error information that can help you troubleshoot output generation failures. - Using the Event Log
Information in the event log helps you and SDL customer support, troubleshoot problems when encountered. Access information is provided to users with Administrator privileges.