Configuring Outbound E-mail fields as trigger types

A Contact's bounce status, subscribe status and e-mail type (used in Outbound E-mail) are put into the Ambient Data Framework by the Audience Manager cartridge. To use these as triggers for promotions, you need to uncomment the relevant sections in the trigger-types.xml.

Procedure

  1. Go to your Index Server FREDHOPPER_HOME\data\instances\indexer\config directory.
  2. Open the trigger-types.xml configuration file in a text editor.
  3. Add the following triggers for defining triggers based on Contact details used in Outbound E-mail:
    <trigger-type url-param="am_bouncestatus" name="Contact - Bounce Status" basetype="text">
    		<list-of-values multiselect="true">
    			<value>None</value>
    			<value>Soft</value>
    			<value>Hard</value>
    		</list-of-values>
    	</trigger-type>
    	<trigger-type url-param="am_subscribestatus" name="Contact - Subscribe Status" basetype="text">
    		<list-of-values multiselect="true">
    			<value>Optedin</value>
    			<value>Subscribed</value>
    			<value>Unsubscribed</value>
    		</list-of-values>
    	</trigger-type>
    	<trigger-type url-param="am_emailtype" name="Contact - Email Type" basetype="text">
    		<list-of-values multiselect="true">
    			<value>Text</value>
    			<value>Html</value>
    			<value>Multipart</value>
    		</list-of-values>
    	</trigger-type>
  4. Save the trigger-types.xml .
  5. Copy the trigger-types.xml to all your Fredhopper instances and restart them.