Collecting crash dumps on the FTS Server
Crash dumps help engineers to identify, analyze, and ultimately fix potential issues related to the File Type Support (FTS) Server. You might need to collect such crash dumps and provide them to WorldServer Support.
About this task
You can collect crash dumps in all the FTS Server builds delivered starting with WorldServer 11.2. For earlier versions of WorldServer, this capability is available in the following FTS Server builds:
- 11.1.1.1669 or later
- 11.1.0.1656 or later
- 10.4.5.1617 or later
- 10.4.4.1597 or later