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Resending a Translation Job (on send error)

After fixing any send errors you may encounter, you can resend the Translation Job to the translation management system.

Before you begin

To resend a Translation Job you must have Translation Management rights and one other Content Manager right to a Publication that is a target for the translated content.

You can resend Translation Jobs that have the status Error Sending.

About this task

When errors occur during the Sending for Translation status -while the Translation Job is being processed for transferral to the translation management system—Translation Manager sets the status of the Translation Job to Error sending.

When errors occur, Translation Manager does not send any of the items in the Translation Job except when a connection error occurs, in which case Retry Sending only sends the items that were waiting to be sent when the connection was lost.

Retry sending does not take versions into account. For example, if you send version 1 of a Component for translation and sending fails, if in the meantime someone has created version 2 of the Component and you Retry sending, version 1 will be sent for translation and not version 2.

Procedure

  1. Access the slide-out navigation menu and select Translations.
  2. The Translation Jobs screen opens and a list of Translation Jobs is displayed in the list view.
  3. Select a Translation Job that has the status Error sending:
    1. Click the Notifications tab in the panel on the right of the screen.
    2. Fix the errors. For example:
      • Content Manager items do not exist
      • Items added to the job don't have translatable content
      • Network connection error
      • Item is not valid according to its Schema
  4. When you have fixed the errors, in the Translation Jobs screen, select the job and click the Retry Sending button from the Ribbon toolbar.

Results

You have fixed the errors and re-sent the Translation Job. The Translation Job now has the status Ready for Translation, which means the items that Translation Manager had previously failed to send are awaiting transferral to the translation management system.

What to do next

You can track the progress of the Translation Job in the Translation Progress tab of the Translation Job. The progress shows the current workflow step for each translatable item and how much of the job has been completed, expressed as a percent.