Citrix Desktop Client
Required and optional software to be obtained and installed before a Citrix Desktop Client installation, and software automatically installed during installation.
RWS product
- Contenta and Contenta S1000D 5.11
Machine
- Citrix server running Microsoft Windows for desktop clients
Prerequisite software
It is the customer's responsibility to ensure that the following software is obtained and installed on the system before installation.
- Operating system
-
- Microsoft Windows Server 2019 64-bit
- Microsoft Windows Server 2016 64-bit (deprecated)
- Required Citrix application
- Citrix XenApp (on Citrix server and Citrix client)
- Additional operating system packages
-
- Contenta Explorer clients require Microsoft C++ 2015-2019 Redistributable Package (x86)
- Administration clients require Microsoft C++ 2015-2019 Redistributable Package (x64)
- Web browsers
-
A supported browser is required only when using Contenta S1000D.
- Google Chrome 94, 32‐bit or 64‐bit
- Microsoft Edge Chromium 94
- Mozilla Firefox ESR 91.x, 32‐bit or 64‐bit
- Database client
-
- Oracle 19c (12.2.0.3) 64‐bit (OCI)
- Oracle 18c (12.2.0.2) 64‐bit client (ODBC) (deprecated)
- Microsoft SQL Server 2019 SP2 64‐bit client with ODBC driver
Optional software
It is the customer's responsibility to ensure that optional software is obtained and installed on the device before installation.
- Multimedia viewers
-
The following multimedia viewing software is required to view the associated type of multimedia.
- Adobe Flash Player, latest version, for viewing Flash content
- Multimedia viewers to support viewing multimedia content in the browser
- Editor
-
- Arbortext Editor 8.1.x 64-bit, to edit XML content
- Arbortext Editor 8.0.x 64-bit, to edit XML content (deprecated)
- Syncro Soft Oxygen 23.x 64-bit, to edit XML content (Contenta S1000D only)
- Adobe FrameMaker 2019 (Contenta only)
- PDF viewer
-
To read product documentation, the machine requires Adobe Reader or an equivalent application for reading PDF documents.
- Java
-
- Oracle Java Runtime Environment (JRE) 1.8.0_261 32-bit (deprecated)
Third-party software
The following third-party software is installed on the system as part of the RWS installation.
- Omnimark OEM 11.0.2 64‐bit
- Strawberry Perl 5.32.1.1 64‐bit 64‐bit
- Xerces‐C++3.2.4 (Contenta Explorer)