Documentation Center

Changing the Customer Logo of the Visitor Chat Window (Optional)

About this task

Update the Document Folder

Procedure

  1. Switch to Salesforce Classic view and select the plus (‘+’) symbol available at extreme right of tab bar.
  2. Select the Document Folder.
  3. Select the Live Agent Folder.
  4. Select the customer Document from the list and replace the document you’re in with your desired logo.
  5. Select Save.