Configuring embedded chat using the pre-chat form included in the RWS package
Use the pre-chat form provided in the RWS Language Weaver app package to configure embedded chat.
Enable the Apex class "SDL_LC.BeGlobalChatWidget_Controller" for the site used in embedded service setup.
- In Setup, navigate to User Interface > Sites and Domains > Sites and select the desired site label where the new window should be shown.
- Select "Public Access Settings" and select "Edit".
- Navigate to "Enabled Apex Class Access"
- Select "Edit"
- Select "SDL_LC.BeGlobalChatWidget_Controller" and select "Save".