Requesting the Contenta license file
As of SDL Contenta 5.0, you require a license to use Contenta. Submit a request to SDL Dispatch to obtain a license. Special instructions apply if your are upgrading from a version of Contenta earlier than 4.2.
Procedure
- Send a request for a license file to dispatch@sdl.com. If you are upgrading from a version of Contenta earlier than 4.2, and if you are installing XPP 8.3 or later followed by a Contenta Server install or vice versa, you must obtain a new combined SDL Product license file.
- Include the following information in your request:
- The site code. You can find this code as your customer number on SDL invoices.
- The host name of the designated Contenta Server.
- The host ID/Ethernet address for the license server. If you already installed Contenta, the server information about host ID is stored in the file c:\Windows\hostid.txt. If you are using SDL Contenta on a Windows system that may sometimes be disconnected from the network, include the disk volume serial number instead of the host ID/Ethernet address.
- When you receive the license file (within 24 hours) as an attachment to the response to your e-mail, save the attachment to c:\Program Files (x86)\XyEnterprise\SDL_License on your license server to a name of your choice, with the .lic extension. The directory must contain only one .lic file.
- Run the rlmread tool. Refer to the Reprise documentation installed on your license server at the URL http://LICENSESERVERNAME:5054, where LICENSESERVERNAME is the host name of your license server. Also refer to the file FAQ about Reprise license on your documentation CD.
- If you are upgrading from a version of Contenta earlier than 4.2, and if you are installing XPP 8.3 or higher followed by a Contenta Server install or vice versa, force the license manager to read the new license file by running the lmreread tool from the license directory or by using the Web interface at the URL http://LICENSESERVERNAME:5054, where LICENSESERVERNAME is the host name of your license server.