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Requesting the Contenta License File

Each server on which SDL Contenta software is installed requires a license. The Contenta license file can be installed at any time but must be activated before you can use the SDL Contenta application.

About this task

Follow these steps to obtain the license file:

Procedure

  1. Contact SDL Customer Support at www.sdl.com/support.
  2. Provide the following information with your request:
    • Site code

      The site code appears as your customer number on SDL invoices.

    • Host name of the designated Contenta Server
    • Host ID/Ethernet Address for the license server

      If you are using SDL Contenta on a Windows system that may sometimes be disconnected from the network, use the disk volume serial number instead of the Host ID/Ethernet Address when you request the Contenta license.

    SDL emails the license file contents to you within 24 hours. The contents of the license file is an attachment to the email.