File Import and Log File Errors
Error:
Error status: -1 -- Error ()
Exit error status: -1 -- Failed
Process is Complete
This error status can appear under different circumstances. You must refer to the log file (click the View Output Log button) for the associated error message—refer to the associated error messages on the following pages.
Example:
Associated error in Output Log:
Failed to Import Anything
Error ()
<exit id="s3" status="-1">Error ()</exit>
</runtime>
<runexit id="r2" status="-1">Failed</runexit>
</protocol>
Processing Error
Explanation:
The error indicates that nothing was imported as noted in the log file: Failed to Import Anything. This happens when none of the filename extensions in the Directory to Import match any of the mappings listed in the Extension field in the map file.
This may also happen if the Handle subdirectories field is either Ignore or Create but there are no subdirectories in the Directory to Import.
Resolution:
- Make certain that the Extension field(s) contain valid filename extensions for your documents; assume case-sensitivity.
- If the files to be imported are in a subdirectory, make certain that you did not indicate Ignore under Handle subdirectories.
- If there are no subdirectories in the Directory to Import, make certain that you indicated flatten underHandle subdirectories.
Example:
Sample associated error in Output Log (note that the data that has been italicized may be different in your error message):
Server side portal error:
*Create FixedFormat in a Document not allowed
Win32::OLE(0.1403) error 0x8004e06d
in METHOD/PROPERTYGET "CreateChild" at PCMImport.pm line 1207
Explanation:
This error occurs if the object creation does not adhere to the containment rules. In this example, a FixedFormat object cannot be created in a Document object because the containment rules do not allow it. This can also occur if the user does not have permission to create the object.
Resolution:
Use pcmadmin to add the container object (e.g. Document) as parent to the object being created (e.g. FixedFormat). Check that the user has permission to create the object (FixedFormat) in the parent (Document).
Example:
Sample associated error in Output Log. A Server Side Portal error as shown may be reported — followed by the message that begins with Win32::OLE(0.1403) error 0x8004e6d
Server side portal error:
*Create Document in a SysAdmin not allowed
or
*Name is empty
followed by
Win32::OLE(0.1403) error 0x8004e06d
in METHOD/PROPERTYGET "CreateChild" at PCMImport.pm line 1207
Explanation:
This may happen if the Global Settings for User and Password are not valid.
Resolution:
Click Global Settings and enter your Contenta username and password in the appropriate fields. Click the OK when done.