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Login Error Messages

The following messages may appear after a failed attempt to log in to Contenta.

MessageDescription
Invalid credentials The user/password combination failed LDAP's authentication mechanism.
The user is not a Content@ user The user has been authenticated by LDAP but xyldap.cfg does not authorize access to Contenta.
Invalid user/passwordVarious explanations are possible, including the following:
  • The wrong credentials were provided
  • The user has been authenticated by LDAP and authorized by xyldap.cfg but has no desktop in Contenta.
  • The xyldap.cfg file is incorrectly configured.
Can't connect to the LDAP server

The LDAP server is not running or the server is improperly specified in xyldap.cfg