Documentation Center

Tips and Troubleshooting

ProblemResolution
Command does not executeCheck that the file has execute permissions assigned to it.
The dbimport.pl command fails with an IMP-00013 error

IMP-00013: only a DBA can import a file exported by another DBA

To successfully import use the -usedbarole and -systempwd systempassword switches when issuing this command.

Command results in a file not found error message

  • Check that the file exists in the directory as indicated in this document. If it does not exist, the system may not have a Custom install which installs the Administration command files.
  • Make certain you have entered (typed) the filename correctly. If not entering the command from the directory where the file resides, you can do one of the following:
    • Check the PATH variable; make certain that the path where the file resides is in the PATH variable.
    • Issue the command from within the directory where the file resides.
    • Issue the command with the full path to where the file resides.
Usage message is displayed instead of the command being executed

Check that you issued the command with the correct syntax. If the command is not issued correctly, the program displays the correct usage.

Oracle: Check that the Oracle service name (SID) does not contain a hyphen. If the service name was defined with a hyphen:

  • Remove the hyphen in the Oracle_Home/network/Admin/tnsnames.ora file
  • Redefine the XYE_PDM_DATABASE_SID value:
    • On Windows systems the value is stored in the registry under HKEY_LOCAL_MACHINE > Software > XyEnterprise > Contenta > 3.0
    • On Linux systems, the value is stored in the /pdm/bin/pdm.cshrc.ora file.