Documentation Center

Filtering

You can filter your search by pre-defined filters on the Knowledge page.

Example

Article Types
All articles available are grouped based on type:
* FAQ
* Product Lifecycle Information
* Reference Article
* Release Information
* Solution Article
* User Guide

You can filter the list of articles by clicking these groups and you can select multiple groups to be displayed. A selected option appears highlighted in yellow and can be deselected by clicking on it again.

Category Filters
There are four default category filters:
* Knowledge Delivery
* Language Enterprise
* Translation Productivity
* Web Experience Management

Articles are classified into logical categories so you can quickly and easily locate the article you need by filtering the Knowledge Base. To ensure you see all relevant articles, filtering by category has expansive results that include a category's upward and downward relatives in the category hierarchy. For example, if your category hierarchy for Translation Productivity has the levels SDL Trados Studio > File type Support and you are filtering by File type Support, the Knowledge Base returns articles classified with both File type Support and SDL Trados Studio. To prevent irrelevant results, category filtering does not return non-linear relatives like siblings and cousins. For example, articles about Multiterm (a sibling of SDL Trados Studio) would not be displayed.

When a category filter is selected, you can use the Back button to move to the previous category group or the Clear All button to reset the filter.