Documentation Center

Analytics Reports: Search

Search analytics reports provide information about search queries, results, and usage.

ReportAvailable Report TypesDescription
Top Search QueriesTable, PieReports the number of times a query has been run.
Top Search ResultsTable, PieReports how often topics have been opened from a search results list.
Search EfficiencyPie, Bar, LineReports the status of the search:
  • Failed—did not return any results.
  • Successful— returns results, and at least one topic has been opened.
  • Unsatisfactory—returned results, but no topics have been opened.
Bounced Search ResultsTableReports topics that have been opened from a search results list, and then bounced.
Search UsagePie, Bar, LineReports the number of visitors who performed searches and the number of visitors who did not.