Establishing a dedicated system user
The Content Manager components need a dedicated OS local administrator per server to host all components, with the right Region and Language settings.
Before you begin
Note: A designated operating system user is also known as a Service Account, typically named
InfoShare.
About this task
A Windows Domain user is required when using Microsoft ADFS as STS. Ask your Active Directory system administrator to create a service account.
Procedure
- Create the local or domain
InfoSharesystem user:Note: If you have to configure multiple servers, we advise to create a domain user and make the user a local Administrator on each of the target machines as described here.- Click Server Manager in the lower left corner.
- Click Tools > Computer Management.
- Open Computer Management > System Tools > Local Users and Groups then select Users.
- Open the Action menu and select New user.
- Enter
InfoShareas the User name. - Enter a Full name and a Description.
- Enter a Password. Enter the password again in the Confirm password field.
- Clear User must change password at next logon then select User cannot change password and Password never expires.
- Click Create. and Close.
- Under Local Users and Groups, select Groups.
- Open (double-click on) the local Administrators group of the machine and add the
InfoSharesystem user. - Click Apply.
Note: Microsoft requires some registry keys to be write-enabled for transactions and more. The services, Message Queues, IIS Application Pools and Component Services Server Applications all run within this user's context.
- Allow the
InfoShareuser to run services, otherwise you may experience service startup failures.- As an administrator user, open Server Manager then click Tools > Local Security Policy on your server.
- Open Local Policies then click User Rights Assignment.
- Open (double-click on) Log on as a service then click Add User or Group and add the
InfoShareuser created above. - Click OK to activate the settings.
- Open the File menu and select Exit to close the window.
- Set the Language of the
InfoSharesystem user on each application server:- Login on to your system as the
InfoShareuser to validate the user account. - Click Control Panel > Clock, Language and Region.
- Click Language.
- Make certain that
English (United States)is the language listed.- If
English (United States)is not listed, click Add a language, select English, click Open, select English (United States), then click Add. - If
English (United States)is among other languages listed and it does not appear first, select it then click Move up until it appears first.
Note: To allow various code stacks like .NET, VB6, Java, etc to work flawlessly together we strongly advise to pick a Western language entry here. - If
- Set the following Date and time formats. Click Change date, time, or number formats on the left, in the same window as above.
- Change format to English (United States).
- Click Additional Settings button. Go to Date tab and click Apply after you made the previous changes.
- Short date: dd/MM/yyyy
- Long date: ddddd d MMMM yyyy
- Next, go to Time tab and click OK after you made the previous changes.
- Short time: HH:mm:ss
- Long time: HH:mm:ss
- Click the Location tab, for the Current location field, select the entry
United States. - Click OK.
- Login on to your system as the
- Set the Region of the System on each application server:
- If the language window from the last step is still displayed, click the back arrow (upper left) then click Region - or - you can go back to the Control Panel Home then click Clock, Language and Region > Region.
- Click the Administrative tab and select Change system locale.
- Select
English (United States)Note: To allow various code stacks like .NET, VB6, Java, etc to work flawlessly together we strongly advise to pick a Western language entry here. Microsoft considers VB6 and several scripting languages non-Unicode programs. - Click OK.
- Restart the server.