Documentation Center

Establishing a dedicated system user

The Content Manager components need a dedicated OS local administrator per server to host all components, with the right Region and Language settings.

Before you begin

All Content Manager related components should be run by a designated operating system user. This separate user lets you change user settings with little interference with the rest of the system.

About this task

A Windows Domain user is required when using Microsoft ADFS as STS. Ask your Active Directory system administrator to create a service account.

Procedure

  1. Create the local or domain InfoShare system user:
    1. Click Server Manager in the lower left corner.
    2. Click Tools > Computer Management.
    3. Open Computer Management > System Tools > Local Users and Groups then select Users.
    4. Open the Action menu and select New user.
    5. Enter InfoShare as the User name.
    6. Enter a Full name and a Description.
    7. Enter a Password. Enter the password again in the Confirm password field.
    8. Clear User must change password at next logon then select User cannot change password and Password never expires.
    9. Click Create. and Close.
    10. Under Local Users and Groups, select Groups.
    11. Open (double-click on) the local Administrators group of the machine and add the InfoShare system user.
    12. Click Apply.
  2. Allow the InfoShare user to run services, otherwise you may experience service startup failures.
    1. As an administrator user, open Server Manager then click Tools > Local Security Policy on your server.
    2. Open Local Policies then click User Rights Assignment.
    3. Open (double-click on) Log on as a service then click Add User or Group and add the InfoShare user created above.
    4. Click OK to activate the settings.
    5. Open the File menu and select Exit to close the window.
  3. Set the Language of the InfoShare system user on each application server:
    1. Login on to your system as the InfoShare user to validate the user account.
    2. Click Control Panel > Clock, Language and Region.
    3. Click Language.
    4. Make certain that English (United States) is the language listed.
      • If English (United States) is not listed, click Add a language, select English, click Open, select English (United States), then click Add.
      • If English (United States) is among other languages listed and it does not appear first, select it then click Move up until it appears first.
    5. Set the following Date and time formats. Click Change date, time, or number formats on the left, in the same window as above.
    6. Change format to English (United States).
    7. Click Additional Settings button. Go to Date tab and click Apply after you made the previous changes.
      • Short date: dd/MM/yyyy
      • Long date: ddddd d MMMM yyyy
    8. Next, go to Time tab and click OK after you made the previous changes.
      • Short time: HH:mm:ss
      • Long time: HH:mm:ss
    9. Click the Location tab, for the Current location field, select the entry United States.
    10. Click OK.
  4. Set the Region of the System on each application server:
    1. If the language window from the last step is still displayed, click the back arrow (upper left) then click Region - or - you can go back to the Control Panel Home then click Clock, Language and Region > Region.
    2. Click the Administrative tab and select Change system locale.
    3. Select English (United States)
    4. Click OK.
  5. Restart the server.