Documentation Center

Overview of SDL Knowledge Center Installation

Overall steps to install SDL Knowledge Center.

Step 1: Check hardware prerequisites

Before you start installing, check if the hardware you intend to use meets the minimal hardware requirements.

Step 2: Create the database for Content Manager

Installing the Content Manager database consists of the following steps:

  1. Ensure that the software prerequisites for Content Manager database are met.
  2. Follow the steps listed in: Configuring Microsoft SQL Server or Configuring Oracle RDBMSs to create and install the database.
  3. Don't forget to run the Database Upgrade Tool, when the application server is installed, to ensure that your database matches the application version. More information can be found here: DBUpgradeTool (DBUT) overview

Step 3: Install and configure Content Manager

Installing Content Manager consists of the following steps:

  1. Make sure that all software prerequisites for Content Manager are met (application server, client, database, etc.): Content Manager software requirements.
  2. Prepare everything for single sign-on (SSO) authentication (ISHSTS or ADFS)
  3. Prepare for the install by extracting the CD and completing inputparameters.xml; more information can be found here: Inputparameters explained
  4. Use InstallTool.exe to install the application server.
  5. Configure Content Manager.
  6. Enable Content Editor: Installing Content Editor

Step 4: Install and configure Content Delivery

Installing Content Delivery consists of the following steps:

  1. Make sure that all software prerequisites for Content Delivery are met (system, browsers, etc.): Content Delivery software requirements.
  2. Obtain a license for Content Delivery from SDL.
  3. Install all third-party software needed.
  4. Install your Web application server.
  5. Obtain and install necessary relying parties and certificates to make sure that single sign-on (SSO) works (ISHSTS or ADFS).
  6. Configure Content Delivery to make features available and visible in the user interface.

Step 5: Check that you have configured all components to behave as one

Carry out the following checks in the SDL Knowledge CenterWeb client to ensure you have everything correctly configured:

  1. Check Content Manager's Default Settings page in the Settings tab: Collaborative Review URI (Content Delivery) should be present and have a correct value.
  2. Login to the Web Client and navigate to your default settings for Content Manager: Navigation Panel > Settings > Default Setting. Check that you find the correct values in the following fields (if using all components):
    • Collaborative Review URI
  3. Login to the Web Client, and navigate to your configuration settings for Content Delivery: Navigation Panel > Collaborative Review > Manage Application > Global Config. Check that you find the correct values in the following fields:
    • http.cors
    • lcde.edit.url
  4. Check out a topic from the Content Manager Web client.