Server Logs
Content Manager relies on third party software products such as Microsoft Server, Microsoft SQLServer, Oracle RDBMs, Java Runtime Environment, DITA-OpenToolkit, AntennaHouse XSLFormatter, and so on, which generate log files that are stored on the server.
Microsoft Windows logs
Applications and operating system components often make use of the Event Viewer. Event viewer is centralized log service to report events that have taken place such as a failure to start a component or complete an action.
To open Event Viewer: Settings > Control Panel > Administrative Tools > Event Viewer
Content Manager COM+ logs
Typically, all components write to the log file specified in registry entry FileName or LogFile of the given application/TriDKApp name. When no application/TriDKApp name was provided for example, because the application is not yet initialized, the Core entry is used.
Log files are named using the following format: InfoShareAuthor_yyyy_mm_dd.log (for example, InfoShareAuthor_2008_01_26.log).
New log files are generated daily. When a log file exceeds 10MB, a new log file is generated and a time stamp is added to the original log file: e.g. InfoShareAuthor_2008_01_26_20_52_25.log.
| Used by | Initialized | Location defined in | Can clean | Typical location |
|---|---|---|---|---|
| COM+ 'Trisoft-InfoShare-Author' (dllhost.exe) | ||||
| No | HKLM\SOFTWARE\Wow6432Node\Trisoft\TriDK\FileName | Yes | C:\InfoShare\DataCore\Logs\TriDK.log | |
| Yes | HKLM\SOFTWARE\Wow6432Node\Trisoft\TriDK\TriDKApp\InfoShareAuthor\LogFile | Yes | C:\InfoShare\Data\Logs\InfoShareAuthor.log | |
| cscript.exe C:\InfoShare\Data\PublishingService\Tools\Publish.wsf | ||||
| N/A | Console | N/A | ||
Content Manager .NET component logging
| Application | Is NLog | Typical Configuration Path | Initialized | Typical Log File Path |
|---|---|---|---|---|
| Crawler.exe | Yes | C:\InfoShare\App\Crawler\Bin\NLog.config | N/A | C:\InfoShare\Data\Logs\InfoShareBuilders_pid2944_20130607.log |
| TrisoftSolrLucene.exe | Yes | C:\InfoShare\App\TrisoftSolrLucene\Bin\NLog.config | N/A | C:\InfoShare\Data\Logs\TrisoftSolrLucene_pid7884.log |
| BackgroundTask.exe | Yes | C:\InfoShare\App\BackgroundTask\Bin\NLog.config | N/A | C:\InfoShare\Data\Logs\BackgroundTask_20140527.log
C:\InfoShare\Data\Logs\BackgroundTask_Execution_20140527.log
|
| BackgroundTaskIso.exe | Yes | C:\InfoShare\App\BackgroundTask\Bin\NLog.config | N/A | C:\InfoShare\Data\Logs\BackgroundTask_20140527.log
C:\InfoShare\Data\Logs\BackgroundTask_Execution_20140527.log
|
| Trisoft.InfoShare.Web | Yes | C:\InfoShare\Web\Author\Asp\NLog.config | N/A | C:\InfoShare\Data\Logs\Trisoft.InfoShare.Web_2013_06_17.log |
| ISHWS | Yes | C:\InfoShare\Web\InfoShareWS\NLog.config | N/A | C:\InfoShare\Data\Logs\InfoShareWS_20130617.log |
| PublishResult | Yes | C:\InfoShare\App\Utilities\PublishResult\NLog.config | N/A | C:\InfoShare\Data\Logs\PublishResult_pid2944_20130607.log |
| ISHSTS | Yes | C:\InfoShare\Web\InfoShareSTS\NLog.config | N/A | C:\InfoShare\Data\Logs\InfoShareSTS_20130617.log |
| TranslationBuilder | Yes | C:\InfoShare\App\TranslationBuilder\Bin\NLog.config | N/A | C:\InfoShare\Data\Logs\TranslationBuilder_pid7276_20130617.log |
| TranslationOrganizer | Yes | C:\InfoShare\App\TranslationOrganizer\Bin\NLog.config | N/A | C:\InfoShare\Data\Logs\TranslationOrganizer_pid5416_20130617.log |
| SynchronizeToLiveContent | Yes | C:\InfoShare\App\Utilities\SynchronizeToLiveContent\NLog.config | N/A | C:\InfoShare\Data\Logs\SynchronizeToLiveContent_20130617.log |
| PublishService | Yes | C:\InfoShare\Data\PublishingService\Tools\NLog.config | N/A | C:\InfoShare\Data\Logs\FeedSDLLiveContent_20130617.log |
| ISHCM | Yes | C:\InfoShare\AppCore\Common\Configuration\NLog.config | No | C:\InfoShare\DataCore\Logs\InfoshareAuthorApp_20130607.log |
| Yes | C:\InfoShare\Data\Logs\InfoshareAuthorApp_20130607.log | |||
| InstallTool.exe | No | InstallTool.exe.config::DefaultInstallToolLog | N/A | .\InstallTool.log |
| DBUpgradeTool.exe | No | C:\InfoShare\App\Setup\DBUpgradeTool\DBUpgradeTool.exe.config::DefaultDBUpgradeToolLog | N/A | .\DBUpgradeTool.log |