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Setting the Supported Browsers

When your users view a Content Delivery application in a web browser, the application checks to see if their web browser is supported. Depending on any custom skin you might have configured, the application might expand or restrict the set of browsers that the application supports.

About this task

The Content Delivery base skin supports many popular browsers, but you can create custom skins that support other browsers. Refer to the Content Delivery Platform Requirements for a list of supported browsers.

When a user first visits the Content Delivery application, a cookie (SupportedBrowser) is set indicating whether or not the browser is supported. If the user's web browser is unsupported, an alert message appears, warning that the application might not work as expected. The SupportedBrowser cookie expires after 30 days, at which point the user is presented with another alert.

If you add a customized skin that expands or restricts the list of supported browsers, you must also change the global configuration setting to indicate which browsers the custom skins support.

Procedure

  1. If you are in a Content Delivery tool, click Home in the breadcrumb trail.
    The Content Delivery landing page appears.
  2. In the Administration Tools pane, click Manage Application.
    The Manage Application page appears.
  3. In the left pane, click Global Config.
  4. In the browsers.supported text box, type the list of browsers that are supported, separated by a semicolon.
    The application checks the browser's user-agent string, so type the string as the browser reports it; for example, MSIE instead of IE for Internet Explorer. See http://www.useragentstring.com for more information.
  5. Click Save.