Configuring Comment Polling Frequency
An administrator can specify in Global Config settings how often SDL LiveContent Reach polls the server for new comments and replies when a user is viewing a topic.
About this task
By default, SDL LiveContent Reach polls the server for new comments and replies for the active topic every 30 seconds. After 5 minutes, if no new comments are added to the active topic, polling is slowed by a multiple of 3, or 90 seconds.