Troubleshooting DatabaseUpgradeTool
If the DBUT suddenly dies, it results in a hanging database upgrade logged in to the database. All other attempts to upgrade will fail since only one upgrade process is permitted to run at a time.
To force an undo of a hanging update, execute DBUT then select and your current project.
If you see errors when executing the tool contact SDL LiveContent Architect or preferably, use the SDL LiveContent Architect Issue Tracking system, or email support@sdltrisoft.com
The information you must provide when contacting SDL LiveContent Architect for support is:
- A screenshot of the failed execution of DatabaseUpgradeTool
- The log file: \App\Setup\DBUpgradeTool\DBUpgradeTool.log