Documentation Center

SDL LiveContent software requirements

Information about third-party or client software that is packaged, configured and tested for this software version release.

Overview

The following overview includes information about:
  • Third-party software that is configured or integrated in this server-side component release.
  • Third-party software, such as the operating systems, databases, and runtimes that are quality-assurance tested.
  • Client hardware and software compatibility

Operating systems

Server-side operating systems and versions:
  • Microsoft Windows Server 2008 R2 64-bit
  • Microsoft Windows Server 2012 R2 64-bit
  • Red Hat Enterprise Linux version 6.5 64-bit (SDL LiveContent Reach only).
Client-side operating systems and versions supporting the client tools and the Authoring Bridge integration for XML editors:
  • Microsoft Windows 7 32-bit
  • Microsoft Windows 7 64-bit
  • Microsoft Windows 8.1 64-bit

Databases

Databases and versions:
  • Oracle RDBMs 11.2
  • Microsoft SQL Server 2008 R2 SP1
  • Microsoft SQL Server 2012 SP1
  • Apache Tomcat 7.0.32 or later (SDL LiveContent Reach only, installed on a third-party web application server).

Runtime environments and SDKs

Java and .NET versions:
  • Java Runtime 1.7.0_21 64-bit
  • Java Development Kit 1.7.0_21 64-bit
  • Java Help 2.0.05
  • Microsoft Server .NET Framework 4.5
  • Microsoft .NET Framework Visual C++ Redistributable 2013 64-bit.

DITA and XML processors

DITA Open Toolkit and other third-party XML processors and tools:
  • DITA Open Toolkit 1.7.5
  • Microsoft XML Parser 6.0 Service Pack 2
  • Microsoft XML Parser 4.0 Service Pack 3
  • Microsoft PowerShell 3.0.
  • HTML Help Workshop 1.3

XML editors

  • JustSystems XMetaL 9.0
  • JustSystems XMetaL 8.0 and 8.0 (Japanese)
  • Syncro Soft <oXygen/> XML Author 16.0
  • Syncro Soft <oXygen/> XML Author 15.2
  • PTC Arbortext Editor 6.0
  • PTC Arbortext Editor 5.4
  • Adobe FrameMaker 10
  • Adobe FrameMaker 9.

Web browsers

  • Internet Explorer 11
  • Internet Explorer 10
  • Google Chrome, latest version
  • Mozilla Firefox, latest version
  • Safari 7 (SDL LiveContent Reach only)

Browser configuration needs to allow cookies, JavaScript execution, and pop-up windows. Pop-up windows are triggered when the SDL LiveContent Architect web client makes calls to the SDL LiveContent Create web-based XML editor.

Web browser plugins

Additional plugins may be required to support rich media display:
  • Adobe Flash Player version 11, 32-bit and 64-bit version, depending on the web browser in use.

    Required to upload Flash content to SDL LiveContent Reach using the interactive interface, and to run analytics reports.

  • CGM: Any viewer, such as IsoView (requires an ActiveX control in the SDL LiveContent Reach data).

Display resolution

  • Minimum resolution: 1024 x 768 pixels
  • Optimal resolution: 1280 x 1024 pixels or higher.