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Checking a user’s task load

The Workload screen lists all tasks that are currently in a user’s inbox and all tasks that are scheduled to come to the user in the future (when other users have completed their steps).

There are two ways to access the Workload screen:

  • From the Users/Edit screen.
  • From the <Job name> - Details screen (this is useful if you are already on this screen and want to check why a task is late).