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Installation and upgrade process

Find out instructions for an ideal upgrade.

Customers interested in upgrading to SDL TMS 12.4 are encouraged to contact SDL Support to coordinate the assistance with pre-upgrade planning, custom component review and validation and upgrade execution and validation. If you have a Support and Maintenance contract with SDL, you can access SDL Support at the SDL Support Portal.

This upgrade will restart the web server (IIS) and all SDL TMS services, so a short window of server downtime will be required. If installing on a multi-server environment, the database operations will only be performed during the install on the first server.

The installation ISO image is available here.