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You cannot add database server (authentication issues)

Symptom
You try to add a database server specifying Windows authentication, but you get an error. You can add the database server using database authentication.
Probable causes
The SDL Trados GroupShare database server does not accept the Windows authentication of the Trados GroupShare application server. Possible reasons are:
  • The database server is not in the same Windows domain as the application server.
  • The Trados GroupShare application server is installed to run under a local user account rather than a Windows domain account.
Solution
Ask the system administrator to:
  • Check that the database server is running in the same Windows domain as the Trados GroupShare application server.
  • Ensure that the Trados GroupShare application server runs under a domain user account.
For more information, see the SDL Trados GroupShare 2017 SR1 Installation Guide.
Workaround
Use database authentication.
If you know details of a suitable user on the database server, use that. Give the user name in the form:
databaseServerComputername \ username