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You cannot specify a windows user in add user

Symptom
In User Management > Add User, a user - even one with all privileges such as an administrator - cannot use a Windows domain username when filling in the user account details.
Probable cause
The Application Server service is running under a local Windows user account and so cannot access Windows domain features, which include Windows domain user accounts.
Solution
You can specify a local Windows user account.
For a user to be able to use Windows domain user accounts, the SDL Trados GroupShare Application service must run under a Windows domain user account. The account for that service is specified when Trados GroupShare is installed. For more information, see SDL Trados GroupShare 2017 SR1 Installation Guide.