Documentation Center

Support for users without a Maintenance contract

  • Check the Support articles and the Online forums and groups sections on this page.
  • Visit the SDL website for information about buying a Support and Maintenance contract.

Support articles

Browse the SDL Knowledge Base for SDL Trados Studio articles about:
  • known issues and workarounds
  • troubleshooting
  • technical announcements

Email SDL

For non-urgent issues, contact SDL using one of the following e-mail addresses, depending on your region:
  • Europe, Middle East, Africa : support.emea@sdl.com
  • United States : support.us@sdl.com
  • Asia Pacific : support.apac@sdl.com

Online forums and groups

  • SDL Community - SDL group for users of Studio, MultiTerm and Passolo Essential.
  • ProZ - SDL Trados and SDL MultiTerm (Desktop) support forums
  • TW_users - Unofficial SDL Trados Studio usergroup