Configuring a Synchronization Target
A Synchronization Target synchronizes data between Content Manager and a Presentation Server. In Outbound E-mail, it synchronizes e-mail tracking data to gather statistics about the status of Mailings. Specify the Synchronization Target used to keep Contacts and Mailings in that Publication in sync in the Audience Management tab.
Before you begin
About this task
A Synchronization Target specifies a URL to a Synchronization Server where the trackingsync Web page is installed. In a Publication, you need to specify the Synchronization Target that is used to keep Mailings in that Publication in sync.
Synchronization is performed by the Collect Tracking Data service. The Collect tracking data service loops over the active Synchronization Targets that have a URL for Tracking Synchronization Server defined and retrieves all tracking data from the Synchronization Target, including data for Contacts not synchronized to the server.
You can implement Contact Subscription and Tracking on multiple Web sites. To avoid synchronization errors, you must only create a single Synchronization Target for each Tracking database and Subscription database used on the Presentation Server. When Web sites share databases, you assign the same Synchronization Target to the concerned Publications.
Procedure
- Open the Content Manager Explorer.
- In the System Administration view, navigate to the node.
- Select Synchronization Targets in the Shortcuts area and do one of the following:
- Right-click Synchronization Targets and select .
- Access the Administration tab in the Ribbon and select New Synchronization Target.
- In the General tab:
- Name—enter a logical name
- Description—enter a description
- Active—deselect to deactivate the Synchronization Target, for example if a server is offline
- In the Mail Tracking Synchronization Server section, enter details for Outbound E-mail:
- Url—the fully qualified URL of the
trackingsyncWeb page that performs the tracking of e-mail response. - Domain—the user domain name.
- Username—the name of a user that can connect to the
Url, for exampleadministrator. - Password—the password used by the
Username.
- Url—the fully qualified URL of the
- Click Save and Close.
- Configure a Publication to use the Synchronization Target:
- Select a Publication and choose Properties from the context menu.
- Select the Audience Management tab.
- In the Synchronization Target field, select the Synchronization Target.
- Click Save and Close to save and close the Publication.