In the <PresentationSide> section of the configuration file OutboundEmail.xml, configure <ConfirmationEmailDefaults> sections to specify the default e-mails sent to subscribers when they confirm, subscribe, change their profile, or unsubscribe from a Mailing. The defaults are used if no <ConfirmationEmail> elements are defined.
Procedure
- Open
OutboundEmail.xml located by default in the config subdirectory of your Content Manager root location in a plain-text editor or XML editor.
- Locate the
<ConfirmationEmailDefaults> section, for example:
<PresentationSide>
...
<ConfirmationEmailDefaults type="Subscribe">
<Subject>Please confirm your subscription</Subject>
<SenderName>Sender</SenderName>
<SenderAddress>sender@localhost</SenderAddress>
<ReplyAddress>sender@localhost</ReplyAddress>
<RequireAllFields>false</RequireAllFields>
</ConfirmationEmailDefaults>
<ConfirmationEmailDefaults type="OptedIn">
<Subject>Your subscription has been confirmed</Subject>
<SenderName>Sender</SenderName>
<SenderAddress>sender@localhost</SenderAddress>
<ReplyAddress>sender@localhost</ReplyAddress>
<RequireAllFields>false</RequireAllFields>
</ConfirmationEmailDefaults>
<ConfirmationEmailDefaults type="ChangeProfile">
<Subject>Your profile has been updated</Subject>
<SenderName>Sender</SenderName>
<SenderAddress>sender@localhost</SenderAddress>
<ReplyAddress>sender@localhost</ReplyAddress>
<RequireAllFields>false</RequireAllFields>
</ConfirmationEmailDefaults>
<ConfirmationEmailDefaults type="Unsubscribe">
<Subject>You have been unsubscribed</Subject>
<SenderName>Sender</SenderName>
<SenderAddress>sender@localhost</SenderAddress>
<ReplyAddress>sender@localhost</ReplyAddress>
<RequireAllFields>false</RequireAllFields>
</ConfirmationEmailDefaults>
...
</PresentationSide>
- Specify a value for the
type attribute for the <ConfirmationEmailDefaults> section from one of the following:
Subscribe
OptedIn
ChangeProfile
Unsubscribe
Specify the following settings:
| Element | Description |
|---|
Subject | The subject title of the e-mail message sent when the user has confirmed, subscribed, changed their profile, or unsubscribed from a Mailing. |
SenderName | The name of the sender as you want it to appear in the confirmation e-mail message. |
SenderAddress | The e-mail address of the sender as you want it to appear in the confirmation e-mail message. |
ReplyAddress | The reply-to e-mail address as you want it to appear in the confirmation e-mail message. |
RequireAllFields | Set to true to if you want the e-mail to be sent only if all Merge Fields can be resolved. |
- Save and close
OutboundEmail.xml.