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Configuring or reconfiguring your browser for Content Manager Explorer

This section explains how to configure or reconfigure your Web browser for use with Content Manager Explorer after an upgrade.

Before you begin

  • Before performing this task, you must have already configured Internet Explorer for 2009 SP1 or 2011 SP1 on your client system. If this is not the case, refer to the installation topics to learn how to configure Internet Explorer.
  • You must have sufficient rights on the client system in order to be able to perform these tasks.

Procedure

  1. If you intend to use Mozilla Firefox as your browser, do the following:
    1. While logged in as an end user, launch Firefox and type about:support in the address bar.
    2. In the Application Basics area, check the Profile Directory property and click Open Containing Folder next to it.
      Windows Explorer (Windows) or Finder (Mac) opens, showing the Firefox profile folder.
    3. Close Firefox.
    4. In the folder, check for the presence of a file called user.js. If it exists, open it in a plain-text editor; if it does not exist, create it in a plain-text editor.
    5. Add the following lines anywhere in the user.js file:
       user_pref("capability.policy.policynames", "allowclipboard");
      user_pref("capability.policy.allowclipboard.sites", "http://<cmsname>");
      user_pref("capability.policy.allowclipboard.Clipboard.cutcopy", "allAccess");
      user_pref("capability.policy.allowclipboard.Clipboard.paste", "allAccess");
      user_pref("browser.link.open_newwindow", 2);

      in which <cmsname> is the domain name of the Content Manager server machine.

    6. Save and close the user.js file.
    7. If you are using Firefox on Mac OS X, also do the following:
      • In the Apple ® menu, select System Preferences, then Keyboard and Mouse, then Keyboard Shortcuts
      • Under Full Keyboard Access, select All controls.
    Mozilla Firefox is now properly configured.
  2. If you intend to use Google Chrome as your browser, SDL Tridion recommends to disable the auto-update functionality of Chrome.
    By default, Google Chrome is configured to auto-update to its latest version. Because this user interface cannot be guaranteed to work with a newer version of Google Chrome, disabling auto-updating is recommended. To disable auto-updating in Google Chrome, refer to this Web page: http://www.chromium.org/administrators/turning-off-auto-updates. Additionally, if you intend to display Japanese content, ensure that the DirectWrite feature is disabled by entering chrome://flags in the Chrome address bar, and on the flags page, ensuring that Disable DirectWrite is enabled (this is true if you see a Disable hyperlink below it).
  3. If you want to have additional information available about the current state of its window, enable the browser Status Bar (visible at the bottom of the screen):
    • In Mozilla Firefox, select View > Status Bar
    • In Microsoft Internet Explorer, select View > Toolbars > Status Bar
    • In Google Chrome, this feature is not available
  4. For all browsers you intend to use, disable popup-blocking functionality.