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Configuring your Web browser for Content Manager Explorer

This section explains how to configure your Web browser for use with Content Manager Explorer.

About this task

Procedure

  1. To configure the browser, on your client machine, start Internet Explorer (even if you do not intend to use Internet Explorer as your browser).
  2. In Internet Explorer, if you do not see the menu bar, press your left Alt key on the keyboard to display it.
  3. Select View > Encoding > Unicode from the menu. This sets the browser encoding to Unicode.
  4. Select Tools > Internet Options from the menu. The Internet Options dialog opens.
  5. Access the Security tab, select the Local intranet zone and click Sites. The Local intranet dialog with generic site settings opens.
  6. Select Advanced to open a Local intranet dialog listing sites associated with this zone.
  7. Enter the URL of your Content Manager Explorer Web site and click Add. The site is added to the list. Click Close to close this dialog, and OK to close the generic sites dialog. The settings for the Local intranet zone reappear.
  8. Click Custom Level. The Security Settings - Local intranet Zone dialog opens.
  9. In the list of settings, find the following settings and set each to the value Enabled:
    • ActiveX:
      • Run ActiveX controls and plug-ins
      • Script ActiveX controls marked safe for scripting
    • Downloads:
      • File downloads
    • Miscellaneous:
      • Submit non-encrypted form data
    • Scripting:
      • Active scripting
      • Allow Programmatic clipboard access

    Click OK to apply these settings and close the dialog. The Internet Options dialog reappears, still showing the Security tab.

  10. Select the Privacy tab and click Advanced. The Advanced Privacy Settings dialog opens.
  11. Select Override automatic cookie handling and then select Always allow session cookies. Then click OK to close the Advanced Privacy Settings dialog. The Internet Options dialog reappears, still showing the Privacy tab.
  12. Click OK to close the Internet Options dialog.
  13. If you intend to use Mozilla Firefox as your browser, do the following:
    1. While logged in as an end user, launch Firefox and type about:support in the address bar.
    2. In the Application Basics area, check the Profile Directory property and click Open Containing Folder next to it.
      Windows Explorer (Windows) or Finder (Mac) opens, showing the Firefox profile folder.
    3. Close Firefox.
    4. In the folder, check for the presence of a file called user.js. If it exists, open it in a plain-text editor; if it does not exist, create it in a plain-text editor.
    5. Add the following lines anywhere in the user.js file:
       user_pref("capability.policy.policynames", "allowclipboard");
      user_pref("capability.policy.allowclipboard.sites", "http://<cmsname>");
      user_pref("capability.policy.allowclipboard.Clipboard.cutcopy", "allAccess");
      user_pref("capability.policy.allowclipboard.Clipboard.paste", "allAccess");
      user_pref("browser.link.open_newwindow", 2);

      in which <cmsname> is the domain name of the Content Manager server machine.

    6. Save and close the user.js file.
    7. If you are using Firefox on Mac OS X, also do the following:
      • In the Apple ® menu, select System Preferences, then Keyboard and Mouse, then Keyboard Shortcuts
      • Under Full Keyboard Access, select All controls.
    Mozilla Firefox is now properly configured.
  14. If you intend to use Google Chrome as your browser, SDL Tridion recommends to disable the auto-update functionality of Chrome.
    By default, Google Chrome is configured to auto-update to its latest version. Because this user interface cannot be guaranteed to work with a newer version of Google Chrome, disabling auto-updating is recommended. To disable auto-updating in Google Chrome, refer to this Web page: http://www.chromium.org/administrators/turning-off-auto-updates. Additionally, if you intend to display Japanese content, ensure that the DirectWrite feature is disabled by entering chrome://flags in the Chrome address bar, and on the flags page, ensuring that Disable DirectWrite is enabled (this is true if you see a Disable hyperlink below it).
  15. If you want to have additional information available about the current state of its window, enable the browser Status Bar (visible at the bottom of the screen):
    • In Mozilla Firefox, select View > Status Bar
    • In Microsoft Internet Explorer, select View > Toolbars > Status Bar
    • In Google Chrome, this feature is not available
  16. For all browsers you intend to use, disable popup-blocking functionality.