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Implementing Contact Subscription overview

The following procedure provides an overview how to create, install and configure a Contact subscription model so that users can subscribe to a Mailing, confirm subscription, unsubscribe and change their profile.

Procedure

  1. Develop Contact Subscription pages:
    You can implement your own subscription model using the Outbound E-mail Content Delivery APIs, or modify and use the sample Subscription model shipped with Audience Manager.
  2. Install Contact Subscription pages:
    You need to install Subscription components and resources on a publicly accessible Web site.
  3. Configure Contact Subscription:
    1. You need to configure confirmation e-mails, in the OutboundEmail.xml configuration file, to notify the user of a change in their subscription status.
    2. You need to specify the Synchronization Target used to synchronize data in each Publication.
    3. You need to configure your <ExtendedDetails> in the cd_audience_manager.conf.xml is the configuration file.
  4. Install Contact synchronization page:
    You need to install the Synchronization components in a Web application and create and configure a Synchronization Target on the Content Manager to synchronize Contacts and Segments (between the Audience Manager database and the Subscription database).
  5. Implement subscription links in Mailings:
    You need to add template code to your Page Templates to insert subscription links in E-mails. These links allow users to confirm subscription, change their profile, or unsubscribe. The link is the URL of the Web page in which the user can confirm subscription and a query string identifying the Contact. You need to add code to your Page Templates to insert subscription links in E-mails using the Modular or VBScript Templating Frameworks.
    For more information, see Adding Subscription Links.