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Installing Contact synchronization (Java)

The Synchronization Server synchronizes Contact and Segment data between the Content Manager Server and Presentation Server. This task describes how to set up a Synchronization Server for Contact synchronization on a Java-based Web Application Server.

Before you begin

Before installing Contact synchronization, create a Subscription database.

It is recommended to install Contact synchronization in a separate Web application that is not publicly available. Refer to Content Delivery prerequisites to learn which Web and Application Servers are supported.

About this task

Audience Manager provides Web pages for synchronizing Contact and Segment data between the Content Manager Server and Presentation Server.

Procedure

  1. Create a new Web application in your Web Application Server.
  2. Create the following Web application directory structure:
    1. In the root folder, create a WEB-INF/ directory.
    2. In the WEB-INF/ directory, create subdirectories classes/ and lib/.
  3. In the WEB-INF/ directory, create a subdirectory called for example syncComponent/.
  4. Install the Content Delivery API Server Role: see Installing the API Server Role for a Java Web application (for database access only—do not configure the Ambient Data Framework).
  5. Access the SDL Tridion installation media.
  6. Install JARs for Contact Subscription and Contact Synchronization: navigate to Outbound E-Mail\Presentation System\Java\Subscription and copy the JAR files to your Web site \lib directory.
  7. Install JSP for Contact Synchronization: navigate to Outbound E-Mail\Presentation System\Java\Subscription\Web and copy profilesync.jsp to a directory in your Web site, for example syncComponent\.
  8. Download the JDBC driver (JAR file) required for your specific database vendor and Java version, and copy it into the lib folder:
    Database vendorJDBC DriverRequired JAR
    Microsoft SQL ServerMicrosoft JDBC Driver 4.0 for SQL Serversqljdbc4.jar
    OracleOracle JDBC driver 11.2.0.3ojdbc6.jar for Java 6 or Java 7
    OracleOracle JDBC driver 12.1.0.1

    ojdbc6.jar for Java 6

    ojdbc7.jar for Java 7

  9. Configure the following files:
    1. cd_storage_conf.xml—see Configuring the Tracking and Subscription databases
    2. cd_audience_manager.conf.xml—see:
    3. logback.xml (configure logging).
  10. Test the installation by opening a browser and running the profilesync page.
  11. Configure security so that only the Content Manager Server can access this Web application, for example as follows:
    • Create a specific user with limited access, and configure the Web application so that it only allows this user access.
    • Use HTTPS to allow only secure access.
    • Implement IP-based access control.

Results

You have installed Synchronization Web pages.