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Running the installer

You install Outbound E-mail and Audience Manager by running the Content Manager Server installer.

Before you begin

Before running the installer you need to have created the Audience Manager database. The installer will prompt you for details about the database and database user credentials.

About this task

By default, the Content Manager installer installs all software components. You will therefore only need to install Outbound E-mail and Audience Manager if you chose not to when you installed the Content Manager Server, or when you want to outscale components.

Procedure

  1. Access the SDL Tridion installation media.
  2. Navigate to the Content Manager\ directory.
  3. Double-click the executable SDLTridion2013SP1CM.exe.
  4. Follow the instructions on the screen:
    • You can select individual software components to install by choosing the Advanced option (by default, the installer installs all software components).
    • You can install software components you choose not to install by running the installer again and selecting the Modify option.
  5. After the installer finishes, if the installer does not prompt you to restart your machine, perform a manual reboot.

Results

The installer has created a log file in the following location:

  • the subdirectory SDL\Tridion\Logs\ of the path indicated by the %PROGRAMDATA% environment variable (defaults to c:\ProgramData\).

The following software components are installed for Audience Manager

  • GUI Extensions
  • Synchronization Service
  • Audience Manager Web service

The following software components are installed for Outbound E-mail

  • Modular Templating Support (default templates)
  • Mailer Service
  • Queue Triggered Mailings Service
  • Bounce Processor Service
  • Collect Tracking Data Service