Troubleshooting
SDL Tridion is a complex system where the symptoms of a problem can have many possible causes. The troubleshooting section helps you to locate and solve problems.
- Reproducing database problems
Before you submit a persistent problems with an SDL Tridion database to SDL Customer Support, follow a number of basic steps. - Troubleshooting browser-based user interfaces
If the Content Manager Explorer and Experience Manager browser-based user interfaces do not behave as you would expect, this section can help you zoom in on the source of the problem. The problem may be on the client side in Javascript, or it may be in the user interface back-end (a WCF service). - Troubleshooting Content Manager
To troubleshoot your custom code interacting with the Content Manager server, troubleshoot TOM.NET (only for templating or event handling code) or the Core Service. - Troubleshooting Content Distribution
This section explains ways to resolve publishing problems. - Troubleshooting the Presentation Server
A wide variety of third-party tools can help you troubleshoot your SDL Tridion-based Web sites. - Troubleshooting Translation Manager
Errors can occur when sending the content from Content Manager to the translation system, or when retrieving translated content. The Troubleshooting secions explains explains how Translation Manager handles translations and resolves content for translation, and suggests problems that can occur and how to fix them.