Documentation Center

Collaborative Review pre-installation and upgrade settings

Making sure a list of configuration or variables are set correctly before the installation will make the operation considerably smoother.

Any user who installs or upgrades Collaborative Review must have administrator rights.

The specific Java environment depends on whether or not you have installed the Collaborative Review hotfix released with Tridion Docs 13 SP2: 2018.10.26_hotfix_CollaborativeReview_7.7.0-SRQ-9266. This has an impact on the environment variables value.

Before the hotfix:
  • Make sure that the JAVA_HOME environment variable is set to the installation path for the Java SE Development Kit. Ex: C:\Program Files\Java\jdk<version_number>.
  • Make sure that the JRE_HOME environment variable is set to the installation path for the Java SE Runtime Environment. Ex: C:\Program Files\Java\jre<version_number>.
  • Make sure that Java's java.library.path property has a value that includes C:\Windows.
  • Make sure that the %JAVA_HOME% path and the Apache Tomcat JVM path are synchronized. For example:
    Apache Tomcat JVMJAVA_HOME env. var.
    C:\Program Files\Java\jdk1.8.0_144\jre\bin\server\jvm.dll C:\Program Files\Java\jdk1.8.0_144
After the hotfix:
  • Make sure that the JAVA_HOME environment variable is set to the installation path for AdoptOpenJDK . Ex: C:\Program Files\Java\jdk-11+28-jre.
  • Make sure that Java's java.library.path property has a value that includes C:\Windows.
  • Make sure that the %JAVA_HOME% path and the Apache Tomcat JVM path are synchronized. For example:
    Apache Tomcat JVMJAVA_HOME env. var.
    C:\Program Files\Java\jdk-11+28-jre\bin\server\jvm.dll C:\Program Files\Java\jdk-11+28-jre