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Monitoring the Synchronization Server

You can monitor the status of the Online Marketing Explorer synchronization service (HTTP Service Health Monitor).

Procedure

  1. Set up Application Monitoring by installing a Monitoring Agent on the machine on which the Aggregation Service process is running. Application Monitoring is a part of SDL Tridion. For more information on Monitoring SDL Tridion processes, see the implementer's documentation portal.
  2. Copy the cd_monitor_conf.xml file (by default located in your Tridion installation \config directory) to:
    • the \classes directory of your Java Web application.
    • the \config directory of your .NET Web application.
  3. Open the cd_monitor_conf.xml file in a text editor.
  4. Add the following section:
    1. The Request URL element specifies the URL to the Webtrackingsync.aspx or webtrackingsync.jsp.
    2. Make sure to specify the correct HostName and Port in the Request URL element.
    <HttpServiceHealthMonitor ServiceType="IIS" ServiceInstance="OMESynchronization" PollInterval="5m" TimeoutInterval="30s">
       <Request URL="http://localhost/Webtrackingsync.aspx" /> 
       <Response SuccessPattern="No known configuration errors were found" />
       <Authentication Scheme="NTLM" Host="host" Domain="domain" Username="username" Password="password"/>
    </HttpServiceHealthMonitor>

    You can specify the PollInterval and TimeoutInterval. Specify hours, minutes and seconds using the format 00h00m00s, for example 12h34m56s. All three parts are optional. If you just want to specify seconds you can omit the letter s, for example "30".

  5. Save and close cd_monitor_conf.xml.
  6. Restart your Web application server.