Configuring the ping timeout for ECL
The PingTimeOutSeconds setting in the ExternalContentLibrary.xml file enables you to change the maximum number of seconds that a connector or ECL will wait for a response when pinging each other. For best performance, change the setting only if necessary.
About this task
When a connector is implemented for use with ECL, the connector and ECL (the host process) will ping each other at regular intervals to verify that the other side is still alive and responsive. The default timeout of 5 seconds is optimal for most implementation, but there may be instances where you need to increase the timeout. For example, you frequently experience a heavy load from many concurrent users that cause the connector process to be disposed because no response is received within the configured maximum time. In such cases, you can increase the value of the PingTimeOutSeconds setting.