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Audience Manager system diagram

The system diagram shows the software components and services that collect and synchronize Contact data for Audience Manager.

Audience Manager requires you to install software components both on the SDL Tridion Sites Content Manager and in your presentation environment.

Audience Manager on the Content Manager Server
Audience Manager runs on a machine that is running the Content Manager of SDL Tridion Sites. When you install Audience Manager, the installer installs GUI extensions for managing Address Books, Contacts and Segments in the Content Manager Explorer, and the Synchronization service.
Audience Manager database
The Audience Manager database is the database (Oracle or Microsoft SQL Server) for storing Contacts on the Content Manager side.
Synchronization Server
A Subscription Synchronization service installed on a Synchronization Server synchronizes information between the Content Manager and the presentation environment. You install the Synchronization Endpoint Service as a standalone service.
Presentation Server for Contact subscription
The Presentation Server is the web application that accepts subscriptions and changes to subscriptions. The Subscription pages that you install on a Presentation Server enable users to subscribe, confirm subscription, change their profile and unsubscribe.
Subscription Management database
The Subscription Management database stores Contact information collected on the Presentation Server.