Clearing the e-mail queue for a Mailing
After you have scheduled a Mailing, Outbound E-mail puts e-mail messages in the e-mail queue and waits for the scheduled time to arrive. If you find that you want to undo the scheduled Mailing before any e-mails have been sent, you can do so easily by clearing the queue.
Before you begin
To clear the e-mail queue for a Mailing, you need Mailing Execution rights and Read permissions for the Outbound E-mail Folder.
About this task
Procedure
- Open the Content Manager Explorer.
- Navigate to the node.
- Select the Outbound E-mail Folder in which your Mailings are stored. In the list view, select the Mailing and click the Clear Queue icon in the toolbar.
- Click Yes to confirm removal.