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Configuring synchronization

Configure synchronization settings in the <PresentationSide> section of the OutboundEmail.xml configuration file.

Procedure

  1. Open OutboundEmail.xml located by default in the config subdirectory of your Content Manager root location in a plain-text editor or XML editor.
  2. Locate the <PresentationSide> section:
    <PresentationSide>
    	<SynchronizationTimeout>100</SynchronizationTimeout>
    	<TrackingCollectionInterval>60</TrackingCollectionInterval>
    	<SynchronizationInterval>10</SynchronizationInterval>
    	<SynchronizationBatchSize>100</SynchronizationBatchSize>
    ...
  3. Specify the following synchronization settings:
    ElementDescription
    <SynchronizationTimeout>(Optional) The number of seconds the Synchronization service has to perform an iteration before the service is timed out.
    <SynchronizationInterval>The number of seconds the Synchronization service waits before checking to see if there is new Contact data requiring synchronization.
    <SynchronizationBatchSize>The batch size for Contact Synchronization, that is the number of Contacts Audience Manager synchronizes at a time until there are no batches left to process.
  4. Save and close OutboundEmail.xml.